Sales conditions

1. General terms and conditions
The terms and conditions indicated below (General Conditions of Sale) form an integral part of the contracts concluded between the Seller and the Buyer for the supply of the Seller's products (the Products).
The General Conditions of Sale apply to all transactions concluded between the Seller and the Buyer without the need for an express reference to them or a specific agreement to this effect at the conclusion of each individual contract. Any different conditions or terms apply only if confirmed in writing by the Seller.
The General Conditions of Sale must be integrated with the provisions of the Italian civil code and Legislative Decree no. 206/2005 (Consumer Code) where applicable.
The Seller reserves the right to modify, integrate or vary the General Conditions of Sale without notice.
The General Conditions of Sale are drawn up in Italian and other languages. In case of interpretative doubts, the Italian version will always prevail.

2. Definitions
In the interpretation of the General Conditions of Sale, the following terms must be understood in the sense indicated below:
a) Seller: Events Production,
b) Buyer: the buyer of the Product or the person to whom the product is delivered;
c) Contractors/Parties: the Seller and the Buyer;
d) Product/s: the goods specified in the catalog and/or offer, the subject of the Sales Contracts between the Buyer and the Seller;
e) Order(s): the model with which the Buyer declares to the Seller that he wishes to purchase the Products;
f) General Conditions of Sale: these agreements;
g) Site: the website www.eventsproduction.agency;

3. Object of the contract
The contract includes exclusively what is indicated in the Order. The characteristics and data resulting in catalogues, web and/or any other documentation relating to the Products covered by the Order are to be considered purely indicative and not binding for the Seller.
For the description of the Products and any of their technical specifications, only the information published on the Site will prevail.

4. Orders and acceptance
Orders are valid as an irrevocable purchase offer for those who place them and are not binding for the Seller, who reserves the right to accept them.
By way of example, the Seller may not accept the Order if the Buyer:
is or has previously been in default, in any capacity, towards the Seller;
is registered on the protest list or is subject to enforcement procedures;
is in a state of liquidation, whether compulsory or voluntary, or is filing an application or is subject to insolvency proceedings;
is found to be in conditions such as to jeopardize the regular payment of the goods covered by the contract, on the basis of analyzes carried out with the aim of preventing and controlling the risk of insolvency, fraud control and credit protection.
In any case, the Seller reserves the right to make acceptance of the Order subject to specific payment methods and/or the release of a suitable guarantee. Any additions or modifications made to the Order, even through the Seller's agents, will not be binding on the Seller who may accept or refuse them without prejudice to the original Order.
Submitting the Order automatically entails acceptance of these General Conditions of Sale. During the execution of the contract, the Buyer will not be able to object or make reservations about facts, circumstances and/or conditions which depend directly or indirectly on the lack of knowledge of the provisions of the General Conditions of Sale.
Orders are not considered accepted until they have been confirmed in writing by the Seller. The issuing of the invoice by the Seller or the execution of the Order will be considered as confirmation.
The Buyer acknowledges that the products on sale through the site may occasionally become unavailable pending purchase operations. In such circumstances, the Buyer will be contacted and fully refunded the price paid for the unavailable item, unless otherwise agreed between the parties. If the order consists of multiple products, the available products will be shipped.

5. Prices
The prices of the Products are exclusively those indicated in the order confirmation.
The Seller reserves the right to change prices at any time and without notice.

6. Return and shipping
Unless otherwise agreed, the supply of the goods is considered Ex works/Ex Works even when the shipment or part of it is carried out by the Seller.
In any case, whatever the delivery terms agreed by the Parties, the risks pass to the Buyer at the latest with delivery to the first carrier.

7. Payment Terms
The payment terms will be those specified in the order confirmation.
Payments shall be made without any deduction for compensation or claims. If the Buyer does not make the payment within the agreed deadline, he will be required to pay default interest calculated on the basis of Legislative Decree no. 192/2012.
Failure or delayed payment for any reason will entitle Events Production, without prejudice to any other action, to demand advance payment of Orders already invoiced and to cancel the processing of any other Orders in progress without the Buyer being able to make claims for compensation , compensation or otherwise.

8. Delivery terms
Delivery terms vary depending on the Products ordered and the specific requests made by the Buyer; Delivery terms must always be considered indicative and are not binding on the Seller.
The Seller reserves the right to reasonably make partial deliveries.

9. Retention of Title
Events Production retains the right of ownership of the Products delivered to the Buyer until receipt of the full price and any other sum due.
The Buyer must safeguard and maintain the goods in good faith until the full payment has been made in full. The Buyer must refrain from engaging in acts or behaviors that prevent the Seller from validly exercising this right.

10. Express termination clause
Failure to comply with the payment terms, as well as delay by the Buyer in collecting the Products which lasts for more than 30 (thirty) days from the "goods ready" date give the Seller the right to terminate the contract pursuant to art. 1456 of the code. civil by means of suitable written communication, without prejudice in any case to the Seller's right to:
retain what was received from the Buyer as compensation for the damage suffered and for the use of the goods by the Buyer, without prejudice to further actions for compensation for the damage;
to suspend any processing of Orders or residual Orders in progress.

11. Complaints
Any complaints relating to the state of the packaging, quantity, number or external characteristics of the Products (apparent defects) must be notified to the Seller by registered letter with acknowledgment of receipt, under penalty of forfeiture, within eight (8) days of delivery of the Products. Any complaints relating to defects not identifiable through diligent inspection upon receipt (hidden defects) must be notified to the Seller by registered letter with acknowledgment of receipt, under penalty of forfeiture, within eight (8) days from the date of discovery of the defect and in any case not more than twelve (12) months from delivery.
Any complaints or disputes do not give the Buyer the right to suspend or in any case delay payments for the disputed Products or other supplies.

12. Defects and warranty
Upon delivery, the Buyer must carefully examine the Product or have it examined. In any case, the Buyer accepts the Product in the conditions and state of use in which it is found.
It is the Buyer's responsibility to ensure that the Product is accompanied by all the necessary documents, suitable and compliant with the use he intends to make of it and assumes all risks in this regard.
It is understood that any complaints or disputes do not give the Buyer the right to return the Product, to suspend or in any case delay payments for the Product subject to dispute, nor, much less, for other supplies.
Except in cases of willful misconduct or gross negligence, any liability of Events Production for defects and/or vices of the Product is expressly excluded, also with reference to any direct or indirect damages. Events Production is also excluded from any liability in relation to any lack of conformity or suitability of the documents accompanying the Product.
It is understood that the possible availability of Events Production to carry out repairs or replacements does not in any way derogate from the regulations on liability provided for in these General Conditions.

13. Force majeure
No responsibility can be attributed to Events Production if the delayed or failed execution of the obligations depends on force majeure (by way of example: shortage of energy or raw materials, strikes, public administration measures, impediments to circulation or production activities, epidemics and natural disasters).
 
14. Right of withdrawal
The Seller reserves the right to withdraw from the contract in the event that, after confirmation of the Order, it receives commercial information relating to the Buyer which, at its sole discretion, advises against the execution or continuation of the contract. The exercise of this right does not give the Buyer any right to compensation for damages or otherwise.

15. Order Cancellation
If, for any reason, the Buyer cancels an Order totally or partially, Events Production reserves the right to request a penalty from the Buyer equal to a maximum of 50% of the value of the canceled Order. In any case Events Production may retain all sums paid in advance.

16. Protection of personal data
The personal data provided by the Buyer, or otherwise acquired as part of the Events Production activity, will be processed in compliance with EU Regulation no. 679/2016 and Legislative Decree no. 196/2003. The term processing means any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, recording, organisation, structuring, storage. , adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, cancellation or destruction of data.
Events Production declares that the data will be processed for the performance of the contract and will not be communicated to third parties. In relation to the data provided, the Buyer may exercise the rights referred to in the art. 12 of EU Regulation no. 679/2016: access by the interested party, rectification, cancellation, limitation of processing, portability, opposition.

17. Applicable law and competent court
For any dispute arising from the interpretation and execution of the contract and the General Conditions of Sale, Italian law will apply and the Court of Lucca will be exclusively competent, to the exclusion of any other competing or alternative court.
If the Buyer is based in a non-EU country, all disputes arising from the contract and the General Conditions of Sale will be definitively resolved by a panel of one or more arbitrators according to the regulations of the Lucca Chamber of Arbitration at the Chamber of Commerce of Lucca.
The seat of the arbitration will be Lucca.

In all cases, Events Production reserves the right to take action at the competent court of the Purchaser's registered office for actions aimed at recovering the credit. In this case local law will apply.